Because there is no foolproof way to prevent fraud, awareness is the best defense. Please review our tips below, and use your best judgment in all transactions. Please be aware that AutoExtra.com does not:
Own, buy or sell vehicles listed on our website.
Offer automotive warehousing or shipping services.
Get involved in transactions between buyers and dealers.
Endorse any particular escrow service.
Ask you for personal or financial information via email.
Require payment to enter a sweepstakes.
Inspect vehicles listed on our website for flood damage.
Help us stop fraud. If you receive a suspicious email, let us and law enforcement know right away.
Step 1 : Forward any suspicious emails to us immediately at custserv@AutoExtra.com. Don't change the subject line or send it as an attachment-doing so could prevent us from identifying trends and preventing similar scams. To speak directly to a Customer Care Specialist, call 1-888-577-6561 (Mon.-Fri. 8 a.m.-8 p.m. EST).
Step 2 : File a complaint with the Internet Fraud Complaint Center to inform federal and state law enforcement agencies. Report the fraud to local law enforcement as well.
Step 2 : File a complaint with the Internet Fraud Complaint Center to inform federal and state law enforcement agencies. Report the fraud to local law enforcement as well.
We strongly recommend that you report fraud to law enforcement (Step 2). AutoExtra.com investigates all reports in an effort to protect our customers against future fraud. However, it's not likely we can help you get your money back, and we can't arrest the thieves who stole it.
Visit the sites below to learn more about Internet fraud.
|
Internet Fraud Complaint Center (IFCC)
Better Business Bureau (BBB)
Federal Trade Commission (FTC)
|
Securities & Exchange Commission (SEC)
National Insurance Crime Bureau (NICB)
|
Coordinating Committee of Automotive Repair (CCAR)
Department of Motor Vehicles
|
